Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of DMC 4 U (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dmc4u.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great quality bag, I thought it was a little bigger but I am very satisfied. The unfortunately does not have a larger pocket on the back, it would be very important for me to be able to store my gun. But the store is to be congratulated for the speed of delivery and the quality of the product.
Very beautiful and spacious, I liked it very much
Thank you for fast delivery .............................
Excellent Product
I 've arrived on the fifth day. I like it.
Arrived in a short time, it is as in the images, recommended.
Everything came right, I really liked the bag.
As described, and the USB cable was in the bag. The quality is good in materials and execution. I took A4 folded in half under the documents, it turned out a little bit. For their 1000 rubles.-
A great bag. Fast delivery. The quality is super. I recommend, thanks to the store
The item is as I imagined, it seems like a good product
bad quality
Is much better than the description. Exceptional quality and incredible speed in shipping. Not thinking about it and buying, because it is worth it
The product is OK ....... the cost of the castle is good... I'll use it well... New password settings are set because you press the handle in the open state, hit the new number, and hold the hand. Yo ....
Delivered before Moscow time in a few days, the quality is normal, it rustes loudly inside, but generally not bad
Skvělá and praktická taška v neoprenovém provedení, lze uzamknout and součástí them and USB výstup.
A great bag. 7 pockets. Qualitatively stitched-the threads do not stick out. The inscription fashion is of course pornographic, I will try to rub it. Cable for Power Bank included, works.
Everything perfect
Wow. I used it yesterday because I was convinced to stay in the hospital because I'm sick right now. I can tell you that I filled this full capacity bag and installed two emergency batteries in case I had to stay at the hospital. In addition there is no place in the bag that I do not use and I can tell you it contains .. I love the ergonomics of this shoulder strap everything has been well thought out and figured. I give 5 stars out of 5. The time will tell me there robustness of this product that I love. Especially there quality price. I say congratulations.
This is really good for the price.
The product is as described, thank you very much for your delivery in perfect condition and I arrive before the delivery date I really recommend them.
Good product.
It took me a while for Goodby burn, but I found a way.
Everything is good but only the zip that use for the lock is kind of lag. Need to push really hard so it can actually in lock position.
Good workmanship, very practical, useful, a little larger than a pack, but worth the price since has virtual store selling the 300 $. Can Buy Quiet
The product is good. I received it well ~ ^ ^