Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of DMC 4 U (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dmc4u.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Gran reloj muy bonito, y un precio muy bueno!
LindsayDemasiado♥️♥️
excelente diseño del reloj, llegó bien
Me encantó el reloj, los detalles son increíbles, tomó tiempo pero llegó perfecto
Gran Precio por lo que el producto presenta, compraría de nuevo!
Excelente producto de acabado. Me delató. Pueden comprar.
Muy bonito, es un poco más grande de lo que pensaba.
llegó en 3 semanas a Perú, igual a las fotos.
Entrega antes del tiempo, producto como se ve en la foto, gracias, recomiendo a este vendedor
Más de dos semanas la orden era desconocido donde! El paquete estaba abierto, caja de menta. El plazo de entrega es el 23 de septiembre, y llegó el 11 de octubre.
No se ven mal, van exactamente Muy digno de su precio
Es la mejor compra que he hecho la calidad por el precio es excelente se ve muy bien en persona
Bien empacados, llegaron a Estonia en 20 días, sin decir que son pulmonares, pero también pesados no llaman (algo promedio) en apariencia muy incluso. Debido a la resistencia al agua (hay un pequeño certificado) para comprobar la necesidad, aunque para la vida cotidiana como la lluvia o el lavado de manos deben soportar. Mientras esté satisfecho, el tiempo mostrará durabilidad
Gran producto felicitaciones al vendedor, sólo hubo un retraso para entregar
Buenos relojes, en vivo incluso mejor que en la foto, recomiendo
Orden satisfecho, recomiendo! Muy adecuado para un regalo si toma un kit con una caja, se ve muy presentable. El paquete ya incluye una tarjeta de garantía. La única gran desventaja es que hay un par de arañazos en la correa (Foto N ° 2) que no hay ningún HUD para una cosa nueva. Y por su precio Top por su dinero-elegante, de moda, original y relativamente no caro.
Los relojes en vivo se ven mejor que en la foto, un poco de primavera ligera. Por su dinero contento con la compra.